The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work -- Charles Feltman, Paperback

"I have used his definitions of trust and distrust in every book I've written." --Brené Brown, bestselling author of Dare to Lead

Nearly 100,000 copies sold. A modern classic on building trust--now updated for today's workplace.

Trust isn't a feeling. It's a skill.

In this fully updated third edition of The Thin Book of Trust, bestselling author Charles Feltman delivers a clear, practical framework for building, restoring, and sustaining trust in organizations--especially in a post-pandemic world where connection, accountability, and reliability matter more than ever.

Short, powerful, and immediately actionable, this book breaks trust down into learnable competencies. You'll discover
  • the four distinct elements that create (or erode) trust;
  • how to identify and repair broken trust quickly;
  • practical language for high-stakes conversations; and
  • tools to strengthen trust across teams, remote workplaces, and leadership levels.
Whether you're a leader, coach, consultant, HR professional, or individual contributor, your ability to build trust directly impacts performance, culture, retention, and results.

This expanded third edition includes a new study guide and downloadable resources to help individuals and teams apply the framework in real time.

If you want stronger teams, clearer communication, and a culture where people actually deliver on their commitments, this is your playbook.

Become the kind of leader--and colleague--others trust without hesitation.

Author: Charles Feltman
Publisher: Berrett-Koehler Publishers
Published: 9/10/2024
Pages: 120
Binding Type: Paperback
Weight: 0.35 lbs
Size: 8.9" H x 5.9" L x 0.4" W
ISBN: 9798890570390

Check these out

The Complete Enoch Collection: 1 Enoch, 2 Enoch, 3 Enoch, and Giants -- Covenant Press, Paperback THE COMPLETE ENOCH COLLECTION: 1 ENOCH, 2 ENOCH, 3 ENOCH, AND GIANTS -- COVENANT PRESS, PAPERBACK

$18.49 USD

As a Man Thinketh - the Original 1902 Classic (includes the Mastery of Destiny) (Reader's Library Classics) -- James Allen, Paperback AS A MAN THINKETH - THE ORIGINAL 1902 CLASSIC (INCLUDES THE MASTERY OF DESTINY) (READER'S LIBRARY CLASSICS) -- JAMES ALLEN, PAPERBACK

$10.65 USD

Heated Rivalry: Now Streaming on Crave and HBO Max -- Rachel Reid, Paperback HEATED RIVALRY: NOW STREAMING ON CRAVE AND HBO MAX -- RACHEL REID, PAPERBACK

$18.99 USD

Tiny Violin: Soundtrack for Your Sob Story [With Battery] -- Sarah Royal, Paperback TINY VIOLIN: SOUNDTRACK FOR YOUR SOB STORY [WITH BATTERY] -- SARAH ROYAL, PAPERBACK

$17.95 USD

Cursive Handwriting Workbook for Adults: Learn Cursive Writing for Adults (Adult Cursive Handwriting Workbook) -- Scholdeners, Paperback CURSIVE HANDWRITING WORKBOOK FOR ADULTS: LEARN CURSIVE WRITING FOR ADULTS (ADULT CURSIVE HANDWRITING WORKBOOK) -- SCHOLDENERS, PAPERBACK

$7.49 USD

Meditations of Marcus Aurelius (Deluxe Hardcover Edition) -- Marcus Aurelius, Hardcover MEDITATIONS OF MARCUS AURELIUS (DELUXE HARDCOVER EDITION) -- MARCUS AURELIUS, HARDCOVER

$9.99 USD

Stone Stacking: Build Your Way to Mindfulness -- Christine Kopaczewski, Paperback STONE STACKING: BUILD YOUR WAY TO MINDFULNESS -- CHRISTINE KOPACZEWSKI, PAPERBACK

$10.95 USD

Brain Games - Scavenger Hunt Puzzles -- Publications International Ltd, Spiral BRAIN GAMES - SCAVENGER HUNT PUZZLES -- PUBLICATIONS INTERNATIONAL LTD, SPIRAL

$12.98 USD

The Long Game: Now Streaming on Crave and HBO Max -- Rachel Reid, Paperback THE LONG GAME: NOW STREAMING ON CRAVE AND HBO MAX -- RACHEL REID, PAPERBACK

$18.99 USD

Mein Kampf - The Official 1939 Edition Murphy Translation -- Adolf Hitler, Paperback MEIN KAMPF - THE OFFICIAL 1939 EDITION MURPHY TRANSLATION -- ADOLF HITLER, PAPERBACK

$45.66 USD

Baby Mozart: A Classical Music Sound Book (with 6 Magical Melodies) -- Little Genius Books, Board Books BABY MOZART: A CLASSICAL MUSIC SOUND BOOK (WITH 6 MAGICAL MELODIES) -- LITTLE GENIUS BOOKS, BOARD BOOKS

$12.99 USD

Word Search Puzzles Large Print: Large Print Word Search, Word Search Books, Word Search Books for Adults, Adult Word Search Books, Word Search Puzzle -- Large Print Word Search Team, Paperback WORD SEARCH PUZZLES LARGE PRINT: LARGE PRINT WORD SEARCH, WORD SEARCH BOOKS, WORD SEARCH BOOKS FOR ADULTS, ADULT WORD SEARCH BOOKS, WORD SEARCH PUZZLE -- LARGE PRINT WORD SEARCH TEAM, PAPERBACK

$7.44 USD

The Book of Enoch -- Enoch, Paperback THE BOOK OF ENOCH -- ENOCH, PAPERBACK

$15.95 USD

I Loved You Before You Were Born -- Anne Bowen, Board Books I LOVED YOU BEFORE YOU WERE BORN -- ANNE BOWEN, BOARD BOOKS

$9.99 USD

Cursive Handwriting (Wipe Clean Workbook): Ages 5-7; Wipe-Clean with Pen -- Roger Priddy, Spiral CURSIVE HANDWRITING (WIPE CLEAN WORKBOOK): AGES 5-7; WIPE-CLEAN WITH PEN -- ROGER PRIDDY, SPIRAL

$9.99 USD

Brain Games - Word Searches - Large Print (Red) -- Publications International Ltd, Spiral BRAIN GAMES - WORD SEARCHES - LARGE PRINT (RED) -- PUBLICATIONS INTERNATIONAL LTD, SPIRAL

$12.98 USD

The Low-Fodmap Diet for Beginners: A 7-Day Plan to Beat Bloat and Soothe Your Gut with Recipes for Fast Ibs Relief -- Mollie Tunitsky, Paperback THE LOW-FODMAP DIET FOR BEGINNERS: A 7-DAY PLAN TO BEAT BLOAT AND SOOTHE YOUR GUT WITH RECIPES FOR FAST IBS RELIEF -- MOLLIE TUNITSKY, PAPERBACK

$18.99 USD

American Women Quarters Collector's Portfolio (Collect Quarters for All Three Mints!) -- , Other AMERICAN WOMEN QUARTERS COLLECTOR'S PORTFOLIO (COLLECT QUARTERS FOR ALL THREE MINTS!) -- , OTHER

$18.95 USD

Back to the Future: Light-Up Flux Capacitor: With Sound! -- Adam Beechen, Paperback BACK TO THE FUTURE: LIGHT-UP FLUX CAPACITOR: WITH SOUND! -- ADAM BEECHEN, PAPERBACK

$15.95 USD

Brain Games - Calm: Word Search Puzzles - Large Print -- Publications International Ltd, Spiral BRAIN GAMES - CALM: WORD SEARCH PUZZLES - LARGE PRINT -- PUBLICATIONS INTERNATIONAL LTD, SPIRAL

$12.98 USD

The Complete Cook's Country TV Show Cookbook: Every Recipe and Every Review from All Seventeen Seasons Includes Season 17 -- America's Test Kitchen, Hardcover THE COMPLETE COOK'S COUNTRY TV SHOW COOKBOOK: EVERY RECIPE AND EVERY REVIEW FROM ALL SEVENTEEN SEASONS INCLUDES SEASON 17 -- AMERICA'S TEST KITCHEN, HARDCOVER

$43.00 USD

Geneva Bible 1560 Edition with Apocrypha: [LARGE PRINT] A Detailed Exploration of the Geneva Bible's Texts, Annotations, Historical Context, and Lasti -- Reformed Christians, Paperback GENEVA BIBLE 1560 EDITION WITH APOCRYPHA: [LARGE PRINT] A DETAILED EXPLORATION OF THE GENEVA BIBLE'S TEXTS, ANNOTATIONS, HISTORICAL CONTEXT, AND LASTI -- REFORMED CHRISTIANS, PAPERBACK

$19.99 USD

Think and Grow Rich Deluxe Edition: The Complete Classic Text -- Napoleon Hill, Hardcover THINK AND GROW RICH DELUXE EDITION: THE COMPLETE CLASSIC TEXT -- NAPOLEON HILL, HARDCOVER

$25.00 USD

Classic Origami for Beginners Kit: 45 Easy-To-Fold Paper Models: Full-Color Instruction Book; 98 Sheets of Folding Paper: Everything You Need Is in Th -- Michael G. Lafosse, Other CLASSIC ORIGAMI FOR BEGINNERS KIT: 45 EASY-TO-FOLD PAPER MODELS: FULL-COLOR INSTRUCTION BOOK; 98 SHEETS OF FOLDING PAPER: EVERYTHING YOU NEED IS IN TH -- MICHAEL G. LAFOSSE, OTHER

$15.99 USD

John Derian Sticker Book -- John Derian, Hardcover JOHN DERIAN STICKER BOOK -- JOHN DERIAN, HARDCOVER

$38.00 USD