Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead -- Gene Klann, Paperback
Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things--communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.
Author: Gene Klann
Publisher: Center for Creative Leadership
Published: 9/5/2000
Pages: 100
Binding Type: Paperback
Weight: 0.28 lbs
Size: 8.5" H x 5.5" L x 0.21" W
ISBN: 9781932973709
