{"product_id":"soul-at-scale-maintaining-the-human-edge-in-an-automated-world-noah-fleming-hardcover","title":"Soul at Scale: Maintaining the Human Edge in an Automated World -- Noah Fleming, Hardcover","description":"\u003cstrong\u003e\u003cp\u003e\u003cstrong\u003eAI made everyone fast.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAI made everyone cheap.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAI made everyone the same.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThat is your opening.\u003c\/p\u003e\n\u003cp\u003eWhile your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.\u003c\/p\u003e\n\u003cp\u003eThey simply stop choosing you.\u003c\/p\u003e\n\u003cp\u003eSoul at Scale shows you how to win the only race that still matters.\u003c\/p\u003e\n\u003cp\u003eFor more than two decades, Noah Fleming has helped mid-market companies uncover the revenue already hiding inside their businesses-trapped behind neglected relationships, forgotten customers, and untapped opportunities.\u003c\/p\u003e\n\u003cp\u003eInside, you'll learn how to: \u003c\/p\u003e\n\u003cp\u003e- Find the 15-25% of revenue quietly leaking from your business\u003c\/p\u003e\n\u003cp\u003e- Decide exactly what to automate-and exactly what should always stay human\u003c\/p\u003e\n\u003cp\u003e- Build the Customer Trust Engine(TM), the five-stage system that turns retention into expansion, and expansion into referrals\u003c\/p\u003e\n\u003cp\u003e- Unlock 30-45% revenue growth without adding a single customer\u003c\/p\u003e\n\u003cp\u003eYour competitors are racing toward fast, cheap, and forgettable.\u003c\/p\u003e\n\u003cp\u003eYou can build the company customers never want to replace.\u003c\/p\u003e\n\u003cp\u003eSpeed gets copied.\u003c\/p\u003e\n\u003cp\u003e Trust compounds.\u003c\/p\u003e\n\u003cp\u003e The field is open.\u003c\/p\u003e\u003c\/strong\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Noah Fleming\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Author.Inc\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 11\/10\/2026\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 176\u003cbr\u003e\u003cstrong\u003eBinding Type:\u003c\/strong\u003e Hardcover\u003cbr\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 0.78 lbs\u003cbr\u003e\u003cstrong\u003eSize:\u003c\/strong\u003e 8.5\" H x 5.5\" L x 0.56\" W\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9781966372509\u003c\/p\u003e","brand":"Flowerburst","offers":[{"title":"Default Title","offer_id":68402297667888,"sku":"9781966372509","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2712\/8368\/files\/9781966372509.jpg?v=1794335024","url":"https:\/\/flowerburst.co\/products\/soul-at-scale-maintaining-the-human-edge-in-an-automated-world-noah-fleming-hardcover","provider":"Flowerburst","version":"1.0","type":"link"}