{"product_id":"humble-inquiry-3rd-edition-the-gentle-art-of-asking-instead-of-telling-edgar-h-schein-paperback","title":"Humble Inquiry, 3rd Edition: The Gentle Art of Asking Instead of Telling -- Edgar H. Schein, Paperback","description":"\u003cstrong\u003eMost leaders assume they're good communicators. What they're actually doing--most of the time--is telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust.\u003c\/strong\u003e \u003cp\u003e\u003c\/p\u003e\u003ci\u003eHumble Inquiry\u003c\/i\u003e makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority. \u003cp\u003e\u003c\/p\u003e\u003cstrong\u003eWhat you'll find inside this fully updated third edition: \u003c\/strong\u003e\n\n\u003cul\u003e\n\u003cli\u003eThe ORJI cycle--why conversations go wrong in a split second, and how to interrupt the pattern\u003c\/li\u003e\n\u003cli\u003eA levels-of-relationship model to diagnose where your team is--and how to move toward real openness and trust\u003c\/li\u003e\n\u003cli\u003eWhy hierarchy and \"tell\" culture actively undermine psychological safety--and what to do about it\u003c\/li\u003e\n\u003cli\u003eA new chapter on humble inquiry in remote and hybrid work (spoiler: it works--and may work better)\u003c\/li\u003e\n\u003cli\u003eReader exercises, twelve mini case studies, and a discussion guide for teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cb\u003eBest for: \u003c\/b\u003e managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script. \u003cp\u003e\u003c\/p\u003eForeword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Edgar H. Schein\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Berrett-Koehler Publishers\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 7\/1\/2025\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 176\u003cbr\u003e\u003cstrong\u003eBinding Type:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 0.5 lbs\u003cbr\u003e\u003cstrong\u003eSize:\u003c\/strong\u003e 8.4\" H x 5.6\" L x 0.6\" W\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9798890570956\u003c\/p\u003e","brand":"Flowerburst","offers":[{"title":"Default Title","offer_id":51200892043568,"sku":"9798890570956","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2712\/8368\/files\/9798890570956.jpg?v=1777874180","url":"https:\/\/flowerburst.co\/products\/humble-inquiry-3rd-edition-the-gentle-art-of-asking-instead-of-telling-edgar-h-schein-paperback","provider":"Flowerburst","version":"1.0","type":"link"}