{"product_id":"de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-douglas-e-noll-paperback","title":"De-Escalate: How to Calm an Angry Person in 90 Seconds or Less -- Douglas E. Noll, Paperback","description":"\u003cstrong\u003eWritten by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less--and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.\u003c\/strong\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Douglas E. Noll\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Atria Books\u003cbr\u003e\u003cstrong\u003ePublished:\u003c\/strong\u003e 9\/12\/2017\u003cbr\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 256\u003cbr\u003e\u003cstrong\u003eBinding Type:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 0 lbs\u003cbr\u003e\u003cstrong\u003eSize:\u003c\/strong\u003e 0\" H x 0\" L x 0\" W\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9781582706559\u003c\/p\u003e","brand":"Flowerburst","offers":[{"title":"Default Title","offer_id":50996177436976,"sku":"9781582706559","price":18.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2712\/8368\/files\/9781582706559.jpg?v=1774757998","url":"https:\/\/flowerburst.co\/products\/de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-douglas-e-noll-paperback","provider":"Flowerburst","version":"1.0","type":"link"}